1. Services Agreement:By engaging in our services, you agree to the terms outlined in this agreement. This includes computer and mobile device repairs, software troubleshooting, data recovery, and any additional services provided by Remote IT Rescue Ltd.
2. Payment: Payment for services is due upon completion. We accept card and BACS. Failure to pay may result in additional charges and could affect your eligibility for future services.
3. No Fix, No Fee: We operate on a "No Fix, No Fee" policy. If our technicians are unable to resolve your issue, you will not be charged for the service.
4. Service Warranty: Our services come with a 90 day warranty. If you experience the same issue within this period, we will reevaluate and address the problem at no additional cost.
5. Data Privacy: We take your data privacy seriously. While performing services, we may need access to your files. Rest assured, we adhere to strict confidentiality standards and will not access, share, or store any personal or sensitive information without your explicit consent.
6. Customer Responsibilities: To facilitate our services, customers are responsible for providing accurate information regarding the issue, granting necessary access permissions, and ensuring the safety of their data through backups.
7. Service Limitations: While we strive to resolve all technical issues, some circumstances may be beyond our control. We are not liable for damages resulting from hardware or software failures, third-party interference, or any unforeseen events.
8. Termination of Services: We reserve the right to terminate services if a customer engages in abusive behavior, provides false information, or violates any terms outlined in this agreement.
9. Changes to Terms: Remote IT Rescue may update these terms and conditions. Customers will be notified of any changes, and continued use of our services implies acceptance of the modified terms.
10. Governing Law: This agreement is governed by UK Law. Any disputes will be resolved through arbitration in accordance with UK Law.
By engaging in our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.
For any questions or clarifications, please contact us at email@example.com
Remote IT Rescue Ltd
Remote IT Rescue is a limited company registered in England Reg No: 14489918
31 Dashwood Avenue, High Wycombe, United Kingdom, HP12 3DZ.
"Remoteitrescue.com", "Outsource-engine.com" and "Tech Support" when used are referred to as trading names of
Remote IT Rescue Ltd.