Welcome Neighbour! Do you have a technical issue and need IT Support fast
We resolve 95% of all hardware and software issues in just one session.
Book an In-Home Visit or Remote Rescue Session Today!
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Welcome to Remote IT Rescue, where we’re dedicated to helping our neighbours tackle all their tech challenges. Whether you need help safeguarding your data, organizing files and folders, optimizing device performance, or repairing your computer or mobile phone, we’ve got you covered.
With trusted, local experts, we offer friendly and reliable IT support either remotely or through convenient in-home visits—whichever works best for you.
Every repair or issue we solve is backed by our 90-day warranty, so you can breathe easy knowing you're protected for the next three months. If the problem reappears, we’ll fix it at no extra cost, ensuring you stay worry-free and confident in your tech. It’s not just a fix—it’s the kind of peace of mind you’d expect from a trusted neighbour.
We’re proud to serve our community with highly effective solutions, delivered right here in your neighbourhood.
Tech Solutions Direct to your home
Mission Statement
Our mission at Remote IT Rescue is to become the leading provider of computer repairs and software solutions for every neighbourhood in the UK.
emergency tech help
At Remote IT Rescue we understand the frustration that comes with a malfunctioning computer or a glitchy mobile device. That's why we're here to be your reliable tech companion, offering unparalleled computer and mobile repair services, both for hardware and software issues.
Our Services:
- Precision Hardware Repairs: Trust our skilled technicians to breathe new life into your devices. From fixing hardware glitches to replacing damaged components, we provide precise and efficient repair solutions for computers and mobile devices.
- Swift Software Troubleshooting: Is your computer sluggish, or is your mobile device plagued by software issues? Our experts specialize in swift and effective software troubleshooting, ensuring your devices run smoothly and efficiently.
- Virus and Malware Removal: Your security is our priority. If your device is infected, we'll conduct thorough scans and remove viruses and malware, safeguarding your data and restoring your device's integrity.
- Data Recovery: Accidentally deleted important files? Our data recovery services are designed to retrieve lost data, whether it's crucial documents, cherished photos, or irreplaceable memories.
- Upgrades and Enhancements: Stay ahead in the tech game with our upgrade services. Whether you need more storage, faster processing speed, or enhanced graphics capabilities, we have the expertise to optimize your devices.
Why Choose Remote IT Rescue?
- Local Expertise: We're a part of your community, providing personalized and prompt services to all.
- Skilled Technicians: Our team is comprised of skilled technicians with a wealth of experience in repairing a diverse range of computer and mobile device issues.
- Transparent Pricing: No hidden fees. Our pricing is competitive and transparent, ensuring you get the best value for money.
- Quick Turnaround: We understand the importance of your devices. Our goal is to provide swift turnaround times, so you can get back to your digital life without unnecessary delays.
Don't let technical issues disrupt your routine. Trust Remote IT Rescue to be your go-to solution for computer and mobile device repairs in your area. Contact us today for reliable, efficient, and friendly service.
No Fix, No Fee guarantee
We understand that dealing with technology issues can be stressful. That's why we stand behind our commitment to not just meet but exceed your expectations with our No Fix, No Fee guarantee which covers hardware and software issues .
How It Works:
- Comprehensive Diagnostics: Our expert technicians conduct a thorough diagnostics assessment.
- Transparent Communication: Once the diagnostics are complete, we communicate our findings and proposed solutions clearly and transparently. We believe in keeping you informed every step of the way, ensuring you have a full understanding of the issue and the recommended resolution.
- No Fix? No Fee: Here's where our guarantee comes into play. If, for any reason, we are unable to fix the problem, you won't be charged a penny. Our No Fix, No Fee policy ensures that you only pay for tangible solutions and results.
Why Choose Our No Fix, No Fee Guarantee?
- Risk-Free Service: We believe in providing risk-free solutions. With our guarantee, you can trust that you won't incur any charges unless we successfully address and resolve your tech issue.
- Customer-Centric Approach: Our No Fix, No Fee promise reflects our customer-centric approach. Your satisfaction is our priority, and we're dedicated to delivering tangible value for your investment.
- Commitment to Results: Our team is driven by results. If we can't fix it, we won't charge you. It's that simple. This commitment ensures that our clients have confidence in the effectiveness of our services.
- Transparent and Honest Service: We pride ourselves on transparency and honesty. Our No Fix, No Fee guarantee is a testament to our confidence in our ability to provide effective solutions, coupled with our commitment to fair and transparent business practices.
Choosing Remote IT Rescue means choosing peace of mind. With our No Fix, No Fee guarantee, you can trust that you'll only pay for results. Your satisfaction is our success, and we're here to make your tech challenges a thing of the past.
Ready to experience stress-free IT solutions?
remote IT Rescue - Our Story
At Remote IT Rescue, we’re more than just a tech support service—we're a local business born out of a deep passion for helping our neighbours solve their IT problems. Our founder, Kyle Allard, has been a tech enthusiast since 1997, when he first laid hands on a computer. That moment sparked a lifelong curiosity, leading him to earn his first certifications in computing and software support in 2010 and kickstart his journey into the world of IT support.
Kyle spent the next decade building Remote IT Rescue from the ground up, focusing on what matters most to our community: reliable, friendly, and effective tech support. Whether it’s a quick remote fix or an onsite visit, we’re here to make sure our clients can overcome their technical challenges with ease. Kyle’s dedication to rolling up his sleeves and finding the best solutions has been the cornerstone of our success.
But when Kyle isn’t busy rescuing computers, he’s at home cooking up a storm with his wife, exploring new places, or training his energetic dog. At Remote IT Rescue, we’re proud to be a part of your community and to bring our expertise—and a personal touch—to all your IT needs.
Supported Locations
We are proud to offer our exceptional services throughout Buckinghamshire, Oxfordshire, Berkshire, Hertfordshire, and London, ensuring expert solutions are available wherever you are. Whether you're in a bustling city or a quiet town, reliable, professional support is always within reach.
Chepping, High Wycombe, Sands, Hughenden, West Wycombe, Bradenham, Loudwater, Penn, Little Marlow, Little Missenden, Great Marlow, Marlow, Hampden, Hampden Row, Bourne End, Fingest, Great Missenden, Wooburn, Bisham, Beaconsfield, Little Hampden, Great Hampden, Turville, Radnage, Saunderton, Ibstone, Stokenchurch, Monks Risborough, Princes Risborough, Amersham, Cliveden, Hedsor, Hambleden, Lee, Medmenham, Wycombe, Great Kimble, Kimble, Bledlow, Jordans, Hedgerley, Longwick, Buckingham, Buckinghamshire, Chesham, Chalfont Saint Giles, Ellesborough, Fawley, Little Kimble, Farnham Royal, Chalfont Saint Peter, Henley-on-Thames, Cholesbury, Wendover, Latimer, Hawridge, Halton, Stoke Mandeville, Chenies, Kingsey, Stoke Poges, Buckingham, Bourne End, Pitstone, Cheddington, Little Gaddesden, Aston Clinton, Aylesbury, Stone, Long Marston, Long Crendon, Wigginton, Upper Winchendon, Lower Winchendon, Great Haseley, Shabbington, Haddenham, Hulcott, Aylesbury Vale, Dinton, Cuddington, Chearsley, Langley Marish, Hulcott, Pitstone, Marsworth, Buckland, Iver, Iver Heath, Horton, Uxbridge, Ickenham, Croxley Green, Harefield, Rickmansworth, Yiewsley, Northwood, London Borough of Hillingdon, Chorleywood, Fulmer, Denham, Eton, Canvey, Canvey-on-Sea, Watlington, Westminster, City of London, Chinnor, Thame, Lewknor, Christmas Common, Pyrton, Shirburn, Pishill, Nettlebed, Brightwell Baldwin, Ewelme, South Oxfordshire District, Great Haseley, Little Haseley, Chalgrove, Wargrave, Checkendon, Sonning, Cowley, Northend, Aston Rowant, Crowell, Aston Clinton, Slough, Windsor, Royal Borough of Windsor and Maidenhead, Maidenhead, Cookham, Bray, Bray Court, Taplow, Burnham, Dorney, White Waltham, Wargrave, Twyford, Remenham, New Windsor, Waltham Saint Lawrence, Windsor and Maidenhead, Woodley, Warfield, Binfield, Winkfield, Datchet, Hurley, Tring, Berkhampstead (Berkhamsted), Northchurch, Kings Langley, Hemel Hempstead, Bovingdon, Wigginton, Flaunden, Aldbury, Sarratt, Chipperfield, Three Rivers, Chorleywood West, Harpsden, Great Gaddesden, Berrick Salome, Berkhamsted.
refer a neighbour scheme
Know a neighbour who needs rescuing? Refer them to us, and if they book in for IT Support, we’ll thank you with a £20 High Street voucher!
It’s simple: share the word, and when your referral makes a booking, you’ll enjoy a shopping spree on us.
Start referring today and earn rewards while helping your neighbours get the help they need!
Terms & Conditions apply.
Do you run a business?
At Remote IT Rescue, our IT Manager Service offers you dedicated support through a blend of onsite visits, remote sessions, and endpoint monitoring. This service provides comprehensive IT management tailored to your business needs, going above and beyond to ensure your success. Your IT Manager is not just highly skilled but always happy to assist, bringing a positive and proactive approach to every interaction.
Why Choose Remote IT Rescue's IT Manager Service?
- Tailored IT Solutions: Your IT Manager develops customized IT strategies that align seamlessly with your business objectives. They offer a flexible approach, including onsite visits for hands-on support, remote sessions for quick troubleshooting, and endpoint monitoring to ensure your systems run efficiently.
- Strategic IT Planning: Stay ahead in the tech landscape with expert guidance. Your IT Manager provides strategic planning to ensure your IT infrastructure is current and ready for future success. They focus on optimizing software configurations and leveraging advanced tools to drive efficiency and growth.
- Onsite, Remote, and Monitoring Services: Your IT Manager provides a combination of onsite visits for in-depth assessments and implementations, remote sessions for fast and effective support, and continuous endpoint monitoring to proactively address potential issues before they impact your operations.
- Optimizing Software Configurations: Beyond managing your IT infrastructure, your IT Manager specializes in optimizing your software configurations to maximize performance and efficiency. This ensures that your existing systems are fully leveraged to meet your unique business needs, enhancing productivity and reducing costs.
- Cybersecurity Assurance: Protecting your business from cyber threats is paramount. Your IT Manager implements robust cybersecurity measures using both onsite and remote monitoring, utilizing advanced software to safeguard your data and maintain the integrity of your operations.
How Our IT Manager Service Works
- Comprehensive Needs Assessment: They begin with an in-depth analysis of your IT landscape and business challenges, combining onsite visits and remote assessments using specialized software tools to identify key areas for improvement.
- Customized Strategy Development: Based on the assessment, your IT Manager develops a tailored IT strategy designed to optimize your IT environment and support your business objectives, including optimizing software configurations to enhance your existing systems.
- Implementation and Support: Your IT Manager oversees the implementation of proposed solutions through a combination of onsite visits for seamless integration and remote sessions for ongoing support. They also monitor your endpoints to ensure your IT infrastructure is running optimally.
- Continuous Monitoring and Enhancement: The service includes continuous endpoint monitoring and adjustments to keep your systems secure and efficient. Your IT Manager proactively addresses issues and fine-tunes software configurations to ensure sustained success.
At Remote IT Rescue, we believe in going above and beyond for our clients. Your IT Manager is not only an expert in the field but also passionate about helping your business succeed. They take pride in their work and always approach every task with a positive attitude and a willingness to go the extra mile. Whether you need immediate support or long-term strategic planning, your IT Manager is there to ensure you have a seamless and enjoyable experience every step of the way.
With Remote IT Rescue's IT Manager Service, you gain a dedicated IT partner who is always ready to tackle your business challenges with enthusiasm and expertise. Whether through onsite visits, remote sessions, or optimizing your software configurations, your IT Manager is committed to helping you achieve your goals with a proactive, can-do attitude.
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Remote IT Rescue Ltd
Remote IT Rescue is a limited company registered in England Reg No: 14489918
Registered Office: 31 Dashwood Avenue, High Wycombe, United Kingdom, HP12 3DZ
"Remoteitrescue.com", "Outsource-engine.com" and "Tech Support" when used are referred to as trading names of
Remote IT Rescue Ltd.